I first called on Josh about 2 years ago when I discovered a pretty substantial leak under my house while trying to figure out why the sewer line was clogged (two totally separate problems that were unrelated). None of the other companies that I called were available, nor did they seem interested at all in the job. I called Josh, he ANSWERED the phone (seemingly a rarity these days) and was at my house fixing BOTH problems in just a few hours. Polite, professional, prompt, and very reasonably priced.
This time, I called Josh at about 9:30 at night after discovering another blocked drain that was negatively impacting a home construction project. I was on a tight time schedule, had to get it fixed before the next stage of construction starting the next morning, and had my fingers crossed that he was available. He wasn't only "available", he was at my house 30 minutes later with a good attitude (after a 12 hour day already!) and some awesome tools/equipment that cleared my drain in no time flat. Then, at no extra charge, he basically designed a drainage system improvement that will prevent the drain from clogging again and told me what to buy and how to install it! I would have paid hundreds of dollars to have someone else design the system and Josh did it at no additional charge after he'd already been paid and could just as easily left - waiting for me to call when the system failed again. But that's not Josh's style...
I've referred Josh to anyone that's asked for a plumber recommendation, and have no concerns that he'll always satisfy his customers with a job done well, very fairly priced, and on time. I can't say I "look forward" to calling Josh again, but chances are another plumbing "issue" will come up with my 100 year old house, and when it does I'll know just who to call!!
Thank you Josh, you're awesome (and you always answer your phone!!).