I first called on Josh about 2 years ago when I discovered a pretty substantial leak under my house while trying to figure out why the sewer line was clogged (two totally separate problems that were unrelated). None of the other companies that I called were available, nor did they seem interested at all in the job. I called Josh, he ANSWERED the phone (seemingly a rarity these days) and was at my house fixing BOTH problems in just a few hours. Polite, professional, prompt, and very reasonably priced.
This time, I called Josh at about 9:30 at night after discovering another blocked drain that was negatively impacting a home construction project. I was on a tight time schedule, had to get it fixed before the next stage of construction starting the next morning, and had my fingers crossed that he was available. He wasn't only "available", he was at my house 30 minutes later with a good attitude (after a 12 hour day already!) and some awesome tools/equipment that cleared my drain in no time flat. Then, at no extra charge, he basically designed a drainage system improvement that will prevent the drain from clogging again and told me what to buy and how to install it! I would have paid hundreds of dollars to have someone else design the system and Josh did it at no additional charge after he'd already been paid and could just as easily left - waiting for me to call when the system failed again. But that's not Josh's style...
I've referred Josh to anyone that's asked for a plumber recommendation, and have no concerns that he'll always satisfy his customers with a job done well, very fairly priced, and on time. I can't say I "look forward" to calling Josh again, but chances are another plumbing "issue" will come up with my 100 year old house, and when it does I'll know just who to call!!
Thank you Josh, you're awesome (and you always answer your phone!!).
Professional quality work you can count on! And everything installed by Redwood Plumbing is 100% guaranteed!! Very fair rates and always either answers the phone, or calls right back
Josh, to my surprise, answered his phone while crawling under a house. I briefly explained what I needed fixed before he asked if he could call me back. I figured he would forget all about me. Then not even 20 minutes later I was telling him my address so that he come could fix my problem the same day that it started!! He came with everything he needed to repair the water leak under my bathroom sink and clearly knew what he was doing. He was polite, efficient, and cleaned up after himself. He took the time to explain everything he did in detail and gave me a more than fair price. I will never call another plumber as long as I live in Humboldt County.
Thank you for being a real person that cares about this community! (:
Very prompt, professional, and knowledgeable. Josh diagnosed the problem over the phone, promptly stopped by to provide an estimate and then fixed the problem quickly the next day. He will be my first call the next time I have a problem.
I had a good experience with Joshua. Major plumbing problem and was told it would be days for other plumbers. I was concerned he was not as booked up as the others but took a chance when he said he could come out that morning. Joshua walked me through everything he did and educated me on my plumbing system. Fair price....I think. Not sure what others charge and calling out a plumber is never cheap. I'm going to replace a toilet and plan to have him back.
Josh responded quickly and fixed a water pressure problem and fixed several small problems with existing plumbing. Friendly and courteous and charged a very reasonable fee, even returned free of charge to make sure everything worked correctly! Highly recommend and will use him for future plumbing needs
Responsive and personalized service! House / dog sitter reported a leak while we were on vacation. Josh communicated effectively and provided dynamic service, adapting to time limitations when accessing the house, taking payment over the phone, and sending pictures all on the same day we called. Can not recommend Josh enough!
Hard worker with a positive attitude, even at 8:00 on Friday nite. Got the job done fast with no mess no fuss. He is also paying his young apprentice well, which is respectable.
We cannot thank Josh enough for coming out so late at night to snake our plumbing. We called & he was at our house within 5 minutes! He was very friendly, thorough & knowledgeable. He went above and beyond to camera and locate the problem & was very reasonably priced. We are so appreciative and will definitely be using him in the future. I highly recommend!!
I called this guy after asking my realtor for a referral. I had already been stood up by two other plumbers. He showed up that day, took care of my issue, seemed like a reasonable price and it was great. The leak I had was causing me so much stress and not having a plumber to rely on showing up was too. Its nice to know if I need this guy he will get it done for me and do a good job.
He was professional and seemed knowledgeable the job was done quickly and cleanly and although he didn't get our call until late in the day he was there that same evening and got us unplugged ! That's the second time we used him and if we ever have a drain cleaning issue again we will definitely be calling Josh
I have a 127 year old house packed with plumbing problems. I had called another company that gave me a bid of about 1600 dollars for several things needing immediate attention. I am a senior and on limited income. Joshua showed up after working all day somewhere else and did not leave until the main problem was fixed and came back the next day and fixed the rest. It was no where near 1600 and in fact he did more work at half that. I am forever grateful and have already told him when the rest of the work on plumbing is going to be done I am calling him. He cleaned everything up , was polite and understanding and the price I could not have been happier with. I highly recommend Redwood Plumbing and it's owner Joshua Buchanan to anyone in need of any plumbing job.
Thanks Again Redwood Plumbing you saved my house.
Highly recommend Josh. He came out right away when no one else would, did a great job, and charged a reasonable rate. Will definitely use Redwood Plumbing and Drain Cleaning again! Janice Record
Josh was working on our shut off valves within in 24 hours of our call. He was professional, knowledgeable, neat and reasonably priced. I would recommend him to anyone. Thank you Josh!
Redwood pluming fixed my problem super fast, super nice & guaranteed there work. Couldn't ask for better service.
Josh and his helper were professional and dispatched our clog very quickly.
Thank you so much!
Redwood Plumbing is the best. Knowledgeable, came on the same day and fixed the problem. They have me as a lifetime costumer, I will call again!
I had the best experience with Redwood plumbing !!! I have delt with other plumbers in the past and felt I did not get a good deal!!! With this company they went above and beyond my expectations!!! I had my main sewer line backed up and as soon as I called him they where there within 30 minutes and the quality of service was excellent!!! A lot of things others high price companies would have charged a arm and leg for he provided for free!!!! The quality was excellent!!! I would highly recommend Redwood Plumbing too ANYONE that is looking for a great plumber!!!
The owner was booked that day but made time to come out anyway. He had some specialty equipment and was able to fix a problem that I had been working on for days. He cleaned up totally after he fixed the problem even though it was late and I told him he didn't have to. He was upfront about pricing and was worth every penny. Saving his business card.